1. The Responsible.

The personal data that you provide us is incorporated into a personal data processing whose controller is Aerolinea Venezolana Virtual (AeroVen) as long as it is not public data. For additional information about the person in charge, contact: aerovenoficial@gmail.com

2. Information retained through the use of our services.

In order to provide you with services related to Aerolinea Venezolana Virtual and to comply with our rules and regulations, our servers retain information such as: Your first name, last name, telephone number, email address, VATSIM CID, IVAO VID and a password (which is automatically encrypted and is only visible to the Virtual Airline Staff, but not decipherable/decryptable). This information is retained only for the use of the Virtual Venezuelan Airline system and your data is not sent to third parties. To use dispatch with Simbrief (if you wish) you will need to have an account or create one. This information is eliminated if the pilot is dismissed from the airline, data retention is temporary. Any driver regardless of their nationality or gender may request the total deletion of this data. More basic information such as your name, IVAO VID, VATSIM CID and country of residence can be seen on our website by anyone outside of Aerolinea Venezolana Virtual.

3. Communication between you and Aerolinea Venezolana Virtual.

For any communication with Aerolinea  Venezolana Virtual you can contact us through the email provided in Point One (1) and your information will only be used to process your request.

4. Third Party Services.

Virtual Venezuelan Airline (AeroVen) uses a Simbrief API in its system to dispatch flights, however, it is not mandatory to use it. Information about the Terms and Services and how Simbrief handles your personal data can be found on its website.

5. Visibility and Accessible Public Information.

  5.1. Virtual Venezuelan Airline (AeroVen)

Names, identification numbers (also known as VID & CID), and statistical information such as country and profile information such as ranks are visible to anyone outside the organization. The information you provided during the registration process will be visible to the staff of Aerolinea Venezolana Virtual (AeroVen) with the exception of names and country of residence, which are visible to anyone. You have the ability to view all the information provided.

  5.2. Administrative Access.

The staff members of Aerolinea Venezolana Virtual (AeroVen) are authorized to make changes to your account information in accordance with the scope of their obligations, as long as it is necessary to guarantee compliance with the rules and regulations of the Virtual Airline. .

  5.3. Sharing Your Information.

Your information will never be sold to third parties. We will not disclose any personal data without your consent, unless:

• We are required by law to do so.

• If Aerolinea Venezolana Virtual is ever acquired by another company or merged with another company, user information may be transferred.

6. Necessary Information when Registering.

When registering with Aerolinea Venezolana Virtual, it is necessary to provide your real name, country of residence, email address, date of birth, IVAO VID, VATSIM CID, gender and phone number. Your name, country of residence, location, IVAO VID and VATSIM CID will become part of your public profile that can be viewed by anyone. Your email address will be used to send you notifications such as newsletters (NOTAMS) and to make it easier for a member of staff to contact you directly. You will always have the option to unsubscribe from any mass mailing provided by Aerolinea Venezolana Virtual by contacting a member of the Staff. Your date of birth will be used to verify that you meet our minimum age requirements to be a pilot for our airline. In addition, when you register, you will be assigned a callsign for your use and entry into the system.

7. Rights

 7.1. Right to request access to personal data relating to the interested party.

 7.2. Right to request its rectification or deletion.

 7.3. Right to request the limitation of your treatment.

 7.4. Right to object to treatment.

 7.5. Right to data portability.

To exercise these rights, you can contact Aerolinea Venezolana Virtual by sending a message to the email address aerovenoficial@gmail.com, attaching a photocopy or scan of your (current) identity document to your letter in order to prove your identity. We will respond to your request as soon as possible and within the established deadlines.